Privacy Policy

Privacy Policy

Virtuose is committed to protecting your privacy. This privacy policy explains how we collect, use, provide, store, and protect your personal data.

 

Data controller

Virtuose - info@virtuose-restaurant.be


Purposes of processing

We use your personal data to contact you about your offer or order, to resolve issues related to your order, to collect fees or amounts due, to provide you with customer service, or in the context of email marketing. When we contact you for the purposes described above, we may do so by email, telephone, mail, or mobile notifications.

 

Recipients or categories of recipients of personal data

We use your personal data to put you in touch with our suppliers in the event of after-sales service.

 

The data retention period and the criteria that determine this period. For example, how long do you keep the data from your contact form submissions?

The data provided via the contact form is used solely for the purpose of contacting the customer. It is not retained after the request has been processed.

 

The visitor's right to request access to their personal data held by the data controller, as well as the right to rectify, modify, or erase it. The data subject also has the right to request that the processing of their data be restricted, or to object to the processing of their data.

For all requests, please send an email to info@virtuose-restaurant.be.

The right to lodge a complaint with a supervisory authority.

The supervisory authority in Belgium is: the Belgian Data Protection Authority (formerly: Privacy Commission).

 

Google Analytics

We use Google Analytics to obtain statistics on the use of our website. These statistics are completely anonymous and enable us to improve our services.